90-Day Money-Back Guarantee. If you are not completely satisfied, you may request a full refund of the product price within 90 days of delivery — even if the bag has been opened. No hassle, no questions asked.
How to request a refund or return
Email support@getbelwell.com with your order number and we will guide you through the process. Please do not send products back before contacting us.
Refunds
Once approved, your refund is issued to your original payment method. Please allow 5–10 business days for it to appear, depending on your bank or card issuer. Original shipping charges (if any) are non-refundable, and return shipping is the customer’s responsibility unless the item arrived damaged, defective, or incorrect.
Damaged, defective, or wrong items
If you received a damaged, defective, or incorrect product, contact support@getbelwell.com within 30 days of delivery with a photo, and we will send a replacement or issue a full refund at no cost to you.
Exchanges
The fastest way to switch bundles is to request a refund and place a new order.